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Free Returns Online
New Balance - Returns
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Welcome to Free Returns Online at Shop New Balance! |
This is a free service to customers located within the 50 United States, (including Alaska, Hawaii and P.O. Box addresses) and who are shipping a return via UPS. The Free Returns Online process generates a prepaid UPS shipping label, therefore, you must have access to a printer to complete online returns.
| Note: If you do not have access to a printer, or if you must ship your return via USPS, you can process your return using the U.S. Postal Service Merchandise Return Label included with your shipment. If you have any questions, or need assistance, please contact Customer Care at (800) 595-9138. |
Step 1 of 4:
Enter the order number of the item(s) you wish to return and your zip code:
